Privacy & cookie policy

This website is managed by Elmyr Services BV, with registered office at Hoveniersstraat nr 30, 2018 Antwerp, Belgium. For all questions and comments relating to the website and in connection with this notification, please contact the e-mail address:

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About the privacy policy

Elmyr Services works with tailor made solutions to suit your needs. To accomplish this we want to collect and use certain personal information. Elmyr Services considers the protection of your privacy and personal data important. This privacy policy applies to all “Elmyr Services services”, these are all websites, (mobile) applications and internet services that Elmyr Services offers.

Elmyr Services may change the privacy policy at any time, for example in the context of changes to its services or the legislation. The changed conditions will be announced on the Elmyr Services website. In case of significant changes we will inform you personally and ask for your permission where necessary.

Personal information

Elmyr Services collects personal data in order to provide better services to its users. This allows us to offer the best services for the needs of our users. We can also contact you on the basis of these personal information.

To request information, you need to fill in a form. When you do this, we ask you a number of personal details, such as your e-mail address and name. This data is stored securely. In addition, we will collect your personal data as soon as you contact us, for example if you send an e-mail.

We collect information about how you use the Elmyr Services website via cookies, in particular:

  • Log data, such as an IP address, opened pages, mouse clicks, the date and time of your request, your browser, and so on. This information allows us to recognize you, and gives us information on how you use our website, for example which articles, or videos you have read or viewed, and whether you have read or watched all the way to the end.
  • Device data, such as the IP address, brand, type and operating system of your device, and so on. This information gives us a rough indication of your location.
  • It may also involve certain data relating to your behavior on social network sites, such as likes. These are data that you publicly share on the social networking sites and only to the extent that your personal settings on the social networking sites allow it. If you do not want such information to be shared, we recommend that you adjust your settings on the relevant social networking sites.

What do we use personal information for?

We generally use the personal data for the delivery and maintenance of the Elmyr Services services. For example, we can inform you of changes or planned maintenance on your site or the Elmyr Services website, or process your feedback on our services in a correct way.

We use the personal data to understand which Elmyr Services services and Elmyr Services content are interesting and useful for our users.

Elmyr Services can also use contact information to inform you about news, events, promotions, new services, and so on. We will only do this if you have given your permission. You can inform Elmyr Services when you no longer wish to be contacted by Elmyr Services. This can be done via the ‘unsubscribe link’ at the bottom of every electronic communication, or via the e-mail address:

We may also use data to prevent, detect and investigate illegal or suspected illegal practices, such as fraud, and maintain our general terms of use, both in the interest of Elmyr Services and our users.

To deliver our Elmyr Services services, we do rely on a number of independent companies or service providers, such as for supplying a number of infrastructure or IT services. It is possible that such companies have access to certain data and information. Elmyr Services only allows this to the extent that this is necessary for the execution of their assignment and only when these companies offer the necessary guarantees regarding the access and possible use of this data and information.

The Elmyr Services website contains social media “buttons” from social networks such as Facebook, LinkedIn, Pinterest, Google+ and YouTube. These allow you to share information on these platforms. These buttons are executed and managed by the social networks themselves. Elmyr Services has no control over the applications that these companies create with these buttons. We advise you to read the terms of use and the privacy policy of these social networks. This privacy policy only governs the use of the data collected by Elmyr Services.

In certain circumstances, we will have to share your information with the authorities or pass it on to them. This may be, for example, to comply with the law or a legal decision, to detect and address fraud or security issues or to protect the rights of Elmyr Services.

You can view the personal data that Elmyr Services processes about you at any time and have inaccurate or incomplete data corrected or deleted if wanted. You can contact Elmyr Services by using the contact information at the top of this document. If you exercise your rights, we ask you to be as specific as possible, so that we can deal with your question concretely and correctly. We also point out that we need to be able to verify your identity before you can exercise your rights and to avoid that anyone else abuses them.

Elmyr Services believes it is important that your data is treated secure. That is why we use various security technologies and measures to adequately protect your data against unauthorized access, use, loss or disclosure. Unfortunately, the exchange of information via the internet is never 100% secure. Although we do everything we can to safeguard the security of your data, we can not guarantee this in absolute terms.

Elmyr Services will update this privacy statement in some cases as a result of changed services, feedback from customers or changes to privacy legislation.

Cookie policy

Cookies are small data files that are installed on your computer or mobile device when you visit a website. The cookie file contains a unique code that allows to recognize your browser during your visit to the website or during repeated visits. Cookies make the interaction between the visitor and the website easier and faster and help the visitor to navigate between the different parts of a website or application. Cookies can also be used to make the content of a website or application more relevant to the visitor by adapting it to his personal taste and needs.

Necessary functional cookies are cookies that are needed to use the Elmyr Services website in the best way. These cookies are used, among other things, to remember the information that you enter or indicate on the various pages, so that you do not have to re-enter or indicate all your data or preferences; storing settings for optimal video display, such as the desired buffer size and the resolution data of your screen; reading your browser settings in order to be able to display our website optimally on your screen; the uniform loading of the website, so that the site remains accessible; give you the possibility to respond to our websites. If you refuse those cookies, the website will not work optimally.

The Elmyr Services website uses performance and analysis cookies to collect general information about the way visitors use the website. Statistical analysis can be created of this collected information. These statistics give Elmyr Services insight into how often its web pages are visited, where visitors spend the most time, etc. This enables Elmyr Services to make the structure, navigation and content of the online services as user-friendly as possible and improve them in general. This information is also used to report on the performance of the Elmyr Services website.

You can share the content on the Elmyr Services website through social media buttons. This enables social media to place cookies via the Elmyr Services website and to collect data. We refer here to the declarations of these parties on their own websites: Facebook, Google+/Youtube, LinkedIn, etc. Be aware that these declarations can change on a regular base.

You can refuse or manage cookies on the Elmyr Services website via your browser settings. You can also delete the already installed cookies from your computer or mobile device at any time.

On the following website you can find more info on how to refuse cookies for the most common browsers:

For more information per browser type, please consult the cookie policy of: Internet Explorer, Mozilla Firefox, Chrome, Safari.

By using our website, you agree to our use of cookies.